Our response to the coronavirus disease 2019 (COVID-19) situation.

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We serve. We connect. We care. We explore. We learn.

We develop. We give. We thrive. We inspire. We unite.

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Let’s Make an Impact

As a Star Tribune Top Workplace, we value partnership with our employees at The Goodman Group and in our managed communities, and maintain a like-minded goal to deliver the best possible experience for residents and customers. Our mission is to enrich the quality of life of our residents and guests by creating a sustainable, nurturing and professional environment through caring, personalized service. By working together, we offer unparalleled service and continue to encourage positive experiences and growth opportunities both personally and professionally.

Our Mission

To create and manage living environments that emphasize quality of life and enable residents and staff to achieve an optimum level of wellbeing.

culture

Employees often tell us their greatest job satisfaction comes from the opportunity to serve and support residents and clients. While we are accustomed to hearing this, we do not take it for granted.

Each community is founded on a commitment to excellence, a culture of caring and the highest standard of service.

growth

Helping employees grow personally and professionally is key to providing the best service to residents and clients. We are proud of our 50-year history and to be one of the most respected names in senior living, health care and residential living, managing communities with more than 4,000 employees nationwide. With a seasoned team of professionals, we offer a special flair and style that celebrates every stage of life.

service

Platinum Service® is the centerpiece of our promise to each of our resident, family, student, client and all those we serve to deliver the highest quality of service on a legendary scale. Each employee receives 12 or more hours of individualized Platinum Service training, equipping them with the knowledge, skills and abilities to provide exceptional customer service. View the 20 Platinum Service Standards.

Our Platinum Service Pledge:

"Providing unparalleled service is the focus of our team efforts and my main personal role. I am committed to following and supporting our service philosophy."

purpose

Employees state that serving a greater purpose is the most rewarding aspect of their career. This shows in the annual employee engagement surveys where the companies typically outrank competitors not only as a great place to work, but also as a place they would recommend for a family member.